Food Allergies & Contamination
cAKe Studio has your health interest at heart. Any customers that have any form of medical condition, food intolerances or food allergies please be aware in our kitchen there may be traces of products such as milk, eggs, gluten, seafood, peanuts, other nuts, sesame seeds & capsicum. cAKe Studio will not be liable for adverse reactions to food consumed or other items an individual may encounter while eating one of our products. We make every effort to reduce cross contamination of our products.
No Returns or Refund Policy
We regret to inform you that we do not accept returns or offer refunds for any bakery items or special orders purchases made through our store or online. All sales are final.
Exchanges
We do not offer exchanges for items purchased through our store or online unless the item received damaged upon arrival. In such cases, please contact us immediately with details and photographic evidence of the damage, and we will do our best to address the issue.
Exceptions
In the event of receiving a damaged item, we will assess the situation on a case-by-case basis and may offer a replacement or store credit.
For all complaints, we will investigate the matter and may issue a replacement or store credit at our discretion.
ACCESSIBILTY
We are committed to the accessibility and usability of our website for all people with disabilities to the greatest extent feasible.
Please be aware that our efforts are ongoing. If at any time you have specific questions or concerns about the accessibility of any web page on our website, please contact us. 907-272-3995 or email info@akcake.com for assistance.
Contact Us
If you have any questions or concerns regarding your purchase, please feel free to contact us at info@akcake.com.
Thank you for your understanding and for choosing to shop with us. Your satisfaction is important to us, and we strive to provide quality products and excellent service.